Managing Director of Growth

Key Responsibilities

Strategic Leadership & Business Alignment

• Act as a strategic business partner and the senior-most marketing/communications and programs officer on the Executive Leadership Team (ELT), helping ensure the organization’s goals, strategy, and plans advance its mission effectively, and liaising with the Board of Directors as needed.
• Partner with other Executive Leaders to define and role model the organization’s values and desired leadership culture.
• Balance sustainable growth priorities with overall business objectives, communicate progress, challenges, and opportunities for the organization.

Team Leadership & Development

• Provide strategic leadership and mentorship to the Programs Director, Director of Marketing & Communications, the Director of Production & Events, and their respective teams, setting clear growth objectives, providing regular feedback, and fostering a culture of accountability, collaboration, and continuous learning.
• Lead a high-performing team to create and implement strategic marketing and customer lifecycle development initiatives across multiple functions including; performance marketing, events, social media marketing, product marketing, and partnerships.
• Foster a culture of continuous learning and professional development to ensure alignment with evolving trends and industry demands.
• Harmonize operations across departments, ensuring seamless collaboration and clear communication, to optimize workflow, align priorities, and maximize team efficiency.

Growth & Market Expansion

• Create strategic partnerships with key industry players, technology platforms, and distribution channels to extend the company’s reach, broaden its market presence, and unlock new growth opportunities.
• Assemble and lead cross-functional teams including data analysts, program/product managers, and marketers to conduct in-depth user research, analyze market trends, and identify growth opportunities.
• Stay informed about trends in the landscape of contemplative teaching and formation, as well as the broader educational marketplace and emerging technologies, including through active participation in industry events.

Product Development and Production

• Drive product-led growth initiatives by collaborating closely with the product management and technology teams to prioritize feature development based on user feedback, A/B testing results, analysis of peers in the landscape, and technical capabilities.
• Ensure smooth integration of product initiatives with marketing, events, and content teams to deliver cohesive user experiences that are unique to the CAC.
• Provide strategic leadership and guidance to the newly formed production and events team, ensuring that their initiatives are effectively represented and supported throughout the production process.

Performance Tracking & Analysis

• Track key performance indicators (KPIs) and metrics related to user acquisition, activation, retention, revenue, and referral.
• Create better visibility into data and analytics across departments, fostering stronger collaboration and data-driven decision making.
• Establish a system for continuous improvement by regularly reviewing growth metrics, identifying areas for optimization, and implementing adjustments to strategies.

Ideal Candidate

The ideal candidate for the Managing Director of Growth role will be an accomplished leader with a strong foundation in growth strategy, marketing, and product development. They will possess a visionary mindset and a track record of leading cross-functional teams in alignment with an organization’s mission and values. The candidate should be adept at defining and executing strategies that drive audience growth, brand awareness, and revenue, particularly through product-led initiatives and strategic partnerships. Expertise in data-driven decision-making, user research, and performance tracking will be critical to identifying and scaling growth opportunities. They will also have exceptional leadership skills, with the ability to mentor and develop high-performing teams while fostering a culture of accountability and collaboration. In addition to driving growth, the ideal candidate will be skilled at guiding teams through transitions, providing stability, and ensuring focus in a rapidly evolving landscape. Strong communication skills, the ability to influence across teams, and experience in managing project planning across multiple departments is essential. Additionally, a deep understanding of the contemplative Christian tradition and a passion for the organization’s mission will help the candidate thrive in this role, driving both business outcomes and deeper community engagement.

Qualifications

• Master’s degree in business administration, marketing, or related field or equivalent experience.
• 16+ years of progressive experience in growth, marketing, and product development.
• 6+ years of management experience.
• Expertise in roadmap development and strategic planning.
• Strong cross collaborative leader, able to influence and communicate effectively across all teams. 
• Expert in administering project planning tools such as Asana. 
• Experience managing individual contributors on a product team, and a track record of mentorship-style leadership and career development for the team. 
• Data-driven decision-making skills – an understanding and experience with analytics and testing digital product success.  
• Ability to think creatively and to drive innovation. 
• Knowledge of the contemplative Christian tradition and experience within the current contemplative landscape.  

Requirements

• Leadership:  Effectively manages self, relationships, and results. Sets a vision, activates aspiration, and guides individual and teams to accomplish the mission. Leads and supports personnel in a way that generates trust, respect, loyalty, and enthusiasm.
• Management:  Plans, organizes, directs, monitors and controls work to create effective and efficient departments.
• Problem Solving:  Analyzes problems, understands root causes, and applies systems solutions to create beneficial and long-lasting change.
• Decision Making:  The ability to make decisions and the quality and timeliness of those decisions.
• Performance Management: Sets clear expectations and agreements, provides training and development.  Delegates and empowers appropriately. Approaches performance issues with a systems and growth mindset. Determines the cause of the issue and supports the employee’s improvement with coaching, adaptive leadership, and direct feedback. When appropriate, provides corrective action quickly, directly, and respectfully.
• Team Development: Understands the stages of team development and successfully builds a high performing and healthy team. Manages differences, elevates strengths, and provides the leadership necessary for a group of people to come together to create extraordinary results. 
• Quality of Work:  Employee’s work is expected to be accurate, thorough and neat.
• Productivity:  Employee is expected to produce work efficiently and effectively in a specified period of time.
• Initiative and Creativity:  Employee is expected to have the ability to carry out tasks independently; seek out assignments and assume additional duties; propose new ideas and find better ways of doing things to improve operations.
• Judgment:  Employee is expected to demonstrate appropriate and proper judgment and decision-making skills.
• Cooperation and Teamwork:  Employee is expected to be willing to work harmoniously with others in getting a job done and be ready to respond positively to instructions and procedures.
• Punctuality and Reliability:  Employee is expected to be available during specified work hours to perform promptly and properly.  Employee should be reliable, trustworthy and persistent.
• Effectively Coordinates Action:  Employee is expected to make and manage agreements within and across departments.
• Trustworthy: Employee is expected to be sincere, reliable, and competent and to foster and build trust and work to rebuild trust when it is broken.
• Commitment to Practice Community Engagement Agreements: Commitment to upholding and practicing the organization’s community engagement agreements to foster effective communication, collaboration, and an inclusive environment.
• The physical requirements:
  • Ability to maintain a stationary position at a desk/workstation for extended periods, using a computer, and performing repetitive arm/hand motions such as typing and operating a mouse.
  • Sufficient visual acuity for viewing computer monitors and reading digital text/data.
  • Ability to effectively communicate verbally in English, including speaking clearly and comprehending spoken words and conversations.